Accessibility Statement

Site accessibility

We consider providing equal service to all of our customers to be of utmost importance, including website users. To this end, we invest great effort and resources to make our website accessible.

Within these efforts, accessibility components have been embedded in the website, including:

Standardization - the website is suitable for viewing on and is supported by the most common browsers.

Content - the website content is written using simple, clear language. The contents on the website are divided into a number of content levels, each content level being divided into different subjects.

Links - the links on the website are made accessible by ensuring they are identifiable.

Pictures - use of text as an alternative to pictures.

Design - designs are embedded in the website that are suitable for users with visual disabilities.

Website structure - the website structure is based on convenient, clear navigation and information menus built using lists to allow for simple, rapid orientation in the website.

Accessibility menu - an accessibility menu has been installed in the website. Pressing the menu allows for opening of the accessibility buttons.

 

The accessibility menu options are:

Browsing by keyboard.

Going to a contact form

Controlling the font size on the website.

Stopping of moving elements and blocking of flashes.

Selection of a color contrast based on a dark or bright background.

Matching the display type for colorblind users.

Going to the accessibility statement.

Closing to the accessibility element.

 

For your convenience, here is an explanation on how to browse the website using a keyboard:

For enlarging the display on the website, hold down control and press + at the same time. To decrease the display size, hold down Control and press - at the same time. Also, there is an option to change the font size on the website by clicking the font enlarge/reduce buttons on the accessibility menus.

To operate the website using a keyboard - users who have difficulty using a mouse can browse the website using a keyboard. Pressing the Tab key will transfer between the various links on the page and pressing Enter will redirect to the marked link.

 

Accessibility qualification

It is important for us to state that despite the efforts that we make to make all pages on the website accessible, some parts of the website may not yet be accessible (whether originating from other websites and/or due to technology limitations). As part of our commitment to allow for the use of our company’s website by all of our customers, including people with disabilities, we continue our efforts to maintain and improve the website’s accessibility level as much as possible, based on a view of equal rights and equal opportunities for all Internet users.

Existing problems – some documents on the website are in the middle of an accessibility process. If you encounter a document that is not accessible and you need it in an accessible format, please contact us using the contact form, specifying which document you need so that we can make it accessible for you.

 

Contact us

If you encounter difficulty despite our efforts, please let us know of your response, any ideas and suggestions for accessibility using the contact form on the website. In order for us to be able to attend to the problem in the best possible manner, please provide as much information as possible:

• A description of the problem you have encountered.

• What is the action you tried to perform?

• What page did you visit?

• Which browser did you use?

We will deal with the problem and will get back to you as soon as possible with details on the remedial action taken

Publishing information about accessibility arrangements

We tried to see to accessibility in the physical space for providing accessible information and welcome requests for information and/or suggestions for improvement so that we can improve our service. If you have any question or issue, please contact us through the contact page on the website so that we can be of service to you.

The company’s building at 12 Hamashbir Street in Holon is not open for public reception.